Intensive training in Sales Force Development with emphasis on Customer relationship management (CRM), CRM combines business processes, people, and technology to achieve this single goal: getting and keeping satisfied customers. It's an overall strategy to help you learn more about your customers and their behavior so you can develop stronger, lasting relationships that will benefit both you and your customers.
End users
Administrators
Implementers
Developers
Introduction to CRM
Salesforce.com » An Introduction
Salesforce Terminology & Icons
Salesforce Navigation
Fundamentals » Vanilla Processes
Customer & Contact Management
Security Confirmation
Organization Administration
Workflow Approvals
Data Validation
Records using the data loader
Administration Console
Extending Salesforce CRM
Introduction to Business Analysis
Business Analyst Roles and Responsibilities
Specific Duties of a Business Analyst
Positive Traits for a Business Analyst to Possess
Introduction to Software development projects (SDLC)
Dynamic Systems Development Method (DSDM) and SCRUM
Use Cases, SRS, BRD, Map and Gap Document/other mapping documents
Unified Modeling Language (UML)
JAD / JAR / JAM Sessions
Change Control Management
Software Deployment and Release
Project Sign Off/ Other Techniques
Software Testing
Role of BA in testing
User Acceptance Testing (UAT)
Net Framework architecture and application architecture
Programming algorithms and optimizations
Object oriented programming with .Net and C#
Designing and implementing database with SQL Server 2012
Developing Windows/Web application
Test driven development in .NET
Designing and implementing application security
Planning and Implementing a project
Fundamentals of Application testing
.NEt Framework architecture and application architecture
Programming algorithms and optimizations
Object oriented programming with .Net and C#
Test driven development in .NET
Designing and implementing Software automation using .NET Test framework
Planning and performing complete test project
Administration for the Solaris 10 Operating System
Core OO Java Concepts (Inheritance, Polymorphism, Exception, Serialization, Encapsulation)
Web Tier (Servlet/ Free market Template/ JSP / J2EE Web Application, Java Servlets, Java Server Pages.
JNDI
Database Integration
Struts0
EJB (stateless)
Web Services (SOAP apache axis), Hibernate, and spring
Software Development Methodology (SCRUM, TDD)
Internationalization/Localizations
Introduction to QA
Manual and automated introduction
Manual Testing
Quality Center
Quick Test Pro
Win Runner
Load Runner
Scripting Languages: PERL, PHP and VB Script
Administration for the Solaris 10 Operating System
Introducing Important In-Memory System Directories
Physical disk structures, data organization on disk platters, disk slices
Introduction is Solaris device naming conventions b Logical and physical device names
Partitioning a disk, labeling a disk, relabeling a disk, managing disk labels, partitioning the disk using disk tools
Introduction to Solaris file systems, managing Solaris file systems
Disk based, distributed, Pseudo file systems
Performing mounts and unmounts
Performing Solaris 10 package administration
Performing boot and shutdown procedures
Performing user administration. Performing System security
Configuring and using printer services
Controlling system processes
Performing file system backups, restores
Starting RPC services, rpcinfo, network ports, inet daemon etc.
Managing crash dumps and cores
Configuring NFS, AUTOFS
Describing RAID and Solaris volume manager software
Configuring Role based access control
Configuring Name service client’s bDNS client, LDAP client.
Configuring NIS, NIS+, DN
Building a Simple Serial Network, Building a Simple Ethernet Network
Expanding the Network, Connecting Networks
Constructing Network Addresses, Constructing Network Addresses
Ensuring the Reliability of Data Delivery
Connecting to Remote Networks
Ensuring the Reliability of Data Delivery
Operating and Configuring Cisco IOS Devices
Managing Your Network Environment
Configuring Catalyst Switch Operations
Extending Switched Networks with VLANs
Determining IP Routes, Determining IP Routes
Routing Protocols RIP, OSPF
Managing IP Traffic with Access Lists
Establishing Serial Point-to-Point Connections
Establishing Frame Relay Connections
Concepts of NAT, PAT, Routing Protocols EIGRP, BGP
Customer topologies
Troubleshooting layer 2 and Layer 3 protocols
Network Test tools
Network software debugging tools
Network test methodologie