Salesforce Training

Intensive training in Sales Force Development with emphasis on Customer relationship management (CRM), CRM combines business processes, people, and technology to achieve this single goal: getting and keeping satisfied customers. It's an overall strategy to help you learn more about your customers and their behavior so you can develop stronger, lasting relationships that will benefit both you and your customers.

Training Topics:

 End users

Salesforce Training Syllabus

 Introduction to CRM » An Introduction
 Salesforce Terminology & Icons
 Salesforce Navigation
 Fundamentals » Vanilla Processes
 Customer & Contact Management
 Security Confirmation
 Organization Administration
 Workflow Approvals
 Data Validation
 Records using the data loader
 Administration Console
 Extending Salesforce CRM

Business Analyst Training

 Introduction to Business Analysis
 Business Analyst Roles and Responsibilities
 Specific Duties of a Business Analyst
 Positive Traits for a Business Analyst to Possess
 Introduction to Software development projects (SDLC)
 Dynamic Systems Development Method (DSDM) and SCRUM
 Use Cases, SRS, BRD, Map and Gap Document/other mapping documents
 Unified Modeling Language (UML)
 JAD / JAR / JAM Sessions
 Change Control Management
 Software Deployment and Release
 Project Sign Off/ Other Techniques
 Software Testing
 Role of BA in testing
  User Acceptance Testing (UAT)

Microsoft Technology Training

Application developer with Microsoft .NET (120 HRS)

 Net Framework architecture and application architecture
 Programming algorithms and optimizations
 Object oriented programming with .Net and C#
 Designing and implementing database with SQL Server 2012
 Developing Windows/Web application
 Test driven development in .NET
 Designing and implementing application security
 Planning and Implementing a project

Software Test engineering with Microsoft .NET (110 HRS)

 Fundamentals of Application testing
 .NEt Framework architecture and application architecture
 Programming algorithms and optimizations
 Object oriented programming with .Net and C#
 Test driven development in .NET
 Designing and implementing Software automation using .NET Test framework
 Planning and performing complete test project

JAVA / J2EE Training

 Administration for the Solaris 10 Operating System
 Core OO Java Concepts (Inheritance, Polymorphism, Exception, Serialization, Encapsulation)
 Web Tier (Servlet/ Free market Template/ JSP / J2EE Web Application, Java Servlets, Java Server Pages.
 Database Integration
 EJB (stateless)
 Web Services (SOAP apache axis), Hibernate, and spring
 Software Development Methodology (SCRUM, TDD)

Software QA and Testing

 Introduction to QA
 Manual and automated introduction
 Manual Testing
  Quality Center
 Quick Test Pro
 Win Runner
 Load Runner
 Scripting Languages: PERL, PHP and VB Script

Windows/Linux/ UNIX System Admin Training

 Administration for the Solaris 10 Operating System
 Introducing Important In-Memory System Directories
 Physical disk structures, data organization on disk platters, disk slices
 Introduction is Solaris device naming conventions b Logical and physical device names
 Partitioning a disk, labeling a disk, relabeling a disk, managing disk labels, partitioning the disk using disk     tools
 Introduction to Solaris file systems, managing Solaris file systems
 Disk based, distributed, Pseudo file systems
 Performing mounts and unmounts
 Performing Solaris 10 package administration
 Performing boot and shutdown procedures
 Performing user administration. Performing System security
 Configuring and using printer services
 Controlling system processes
 Performing file system backups, restores
 Starting RPC services, rpcinfo, network ports, inet daemon etc.
 Managing crash dumps and cores
 Configuring NFS, AUTOFS
 Describing RAID and Solaris volume manager software
 Configuring Role based access control
 Configuring Name service client’s bDNS client, LDAP client.
 Configuring NIS, NIS+, DN

Windows/Linux/ UNIX System Admin Training

 Building a Simple Serial Network, Building a Simple Ethernet Network
 Expanding the Network, Connecting Networks
 Constructing Network Addresses, Constructing Network Addresses
 Ensuring the Reliability of Data Delivery
 Connecting to Remote Networks
 Ensuring the Reliability of Data Delivery
 Operating and Configuring Cisco IOS Devices
 Managing Your Network Environment
 Configuring Catalyst Switch Operations
 Extending Switched Networks with VLANs
 Determining IP Routes, Determining IP Routes
 Routing Protocols RIP, OSPF
 Managing IP Traffic with Access Lists
 Establishing Serial Point-to-Point Connections
 Establishing Frame Relay Connections
 Concepts of NAT, PAT, Routing Protocols EIGRP, BGP
 Customer topologies
 Troubleshooting layer 2 and Layer 3 protocols
 Network Test tools
 Network software debugging tools
 Network test methodologie